As a company dedicated to efficient, effective and proper processing of life settlements, The Lifeline Program^® has invested extensive time and thought when it comes to developing procedures and requirements in that regard. Unfortunately, we have observed several recurring and common errors in the application process that regularly delay funding and make transacting more difficult than it need be. To try to reduce those occurrences and make the transacting process easier, we would like to make you aware of some of these errors in the hopes of helping you & your clients avoid them.

The policyseller's contact information is required.
Policy sources often list their own business telephone number and address in application fields where the insured or policyseller's information is required instead. Because incorrect and inaccurate information delays funding, taking extra time to read and follow instructions when working with your clients to complete forms will alleviate those delays.

We must always speak directly with the policyseller.
Before we fund a life settlement, we must conduct a telephone interview with the insured. However, if we are provided incorrect contact information, we then cannot reach the individual we need to speak with in order to move the transaction forward. We are strict about our "if no contact, then no funding" rule and implore all Policy Sources to check and re-check the information contained in the various applications (both our forms and their own) to prevent processing delays and inconvenience for policysellers, policy sources and our personnel, alike.

The Lifeline Program^® is pleased to announce that Jennifer Laws will now serve as the lead liaison for our Platinum Account Services Department. In her new role, Jennifer will be responsible for managing life settlements involving policies having a face value of $3 million or more, to help ensure efficient and expeditious processing, because policies having such face values as presented to us often involve more complex ownership structures. Jennifer's role as the head of the department is an important step in making the concept of Platinum Service a permanent, effective and well-functioning fixture within The Lifeline Program.

Stranger originated life insurance (STOLI) is one of the most pressing and polarizing issues currently being discussed and debated throughout the life settlement industry. Several recent newsworthy events provide a glimpse into current thinking on STOLI and provide a strong indication of what the future holds for this controversial life insurance practice.

On February 5, 2008, the Kentucky State House of Representatives took an important and unprecedented step to ban stranger originated life insurance (STOLI) by unanimously passing HB 348. This legislation is designed to protect consumers by prohibiting the initiation of life insurance for wager purposes, without restricting a policy owner's right to utilize the market value of a properly initiated policy as he or she sees fit.

HB 348 follows the recommendations of the National Conference of Insurance Legislators (NCOIL) by focusing on STOLI and the issue of insurable interest at inception rather than life settlements as a whole. This measure has been fully endorsed by LISA and if passed by the Kentucky senate may serve as an example for other states to follow.

NAME	Marquetta Irons
POSITION	Claims Specialist

In early 2007, after several years of working in the U.S. Department of Interior, Bureau of Land Management's Oregon/Washington State office in Portland, Oregon as an Equal Employment Opportunity Claims Specialist responsible for analyzing discrimination cases and claims, I relocated to Atlanta, Georgia. Prior to my move, I began to search for a new position in which I could utilize the unique and specialized skill set I developed during my time in that bureau.

I was extremely pleased to discover The Lifeline Program^® and joined the company almost one year ago. In my current role, I am principally responsible for processing maturity claims and records management of insured tracking files, but also assist in other policy servicing functions that require I work closely with our funding department, as well as other special projects.

It is rewarding and enjoyable to work so closely with such talented and dedicated teammates and managers, and I love the challenges and experiences that arise from working in a dynamic and leading company like The Lifeline Program^®.